Frequently Asked Questions

  • Send us an email: funkycoldco@gmail.com, with all your details.

    When we say details, we mean DETAILS - Event color-scheme, event theme, celebrant name(s) if you would like them included on cookies, etc. If applicable, we want to know the story you want to tell through these mini masterpieces we are creating for you! Send inspo photos and any decor you’d like to match.

    Please allow 24-48 hours for a reply. Though we can sometimes reply quicker, our day is literally in the kitchen / studio creating.

    Once we receive and confirm availability, an invoice for payment and conceptual sketches will be sent to you.

  • Long answer short: unfortunately no. Long reasoning - Cookies are delicate and even though great lengths can be taken to wrap with bubble and paper wrap, I trust me, but not so much the shippers. Something can break and would hate for them to arrive broken.

    ‍ Therefore, local pick-up and local delivery only.

  • Standard pick-up days are Tuesdays and Fridays and standard pick-up times are 11:30AM-12:00PM or 4:30PM-5:00PM.

    Please advise your preferred pick-up window time at the time of order. Should you require a specific time, please advise and we will work with you for scheduling.

    Pick-up location in Seattle’s Georgetown district as well as detailed pick-up info will be outlined in your invoice.

  • At least two weeks; 14 days. However we book months in advance. The sooner you reach out and book, the better! Please see our availability page for more details.

    There are times we can fit in/ take those last minute rush orders. However please know for order requests less than 14 days, a 20% rush fee will be added to your order. Please see our Services & Pricing page for additional details

  • Yes, we can deliver.

    Delivery is available Monday through Friday and requires scheduling and address at time of inquiry.

    All deliveries (personal and corporate/business orders) will incur a delivery fee from our location in Seattle’s Georgetown district as follows:

    • 1 mile to 5 miles - $20

    • 6 miles to 10 miles - $25

    • 11 miles to 15 miles - $30

    • 16 miles to 20 miles - $35

    • 21+ miles - Please inquire

    Weekend delivery is available and will incur an additional $20.00 fee on top of the delivery charges.

  • At the moment we do not. Currently testing recipes to include in the future, but are not available at the moment.

  • Yes, cookies are nut-free, however are not made in a nut-free space.

    • Custom Designed Cookies: Can last at room temperature for up to 14 days if 1. Kept out of direct sunlight and 2. Left in the sealed bag they are in. If you need them to last longer, cookies can be frozen for up to 6 months.

    • Ube Crinkle Bombs: Consume within three days of hand-off. Best kept at room temperature in a snap-lid container.

    See Terms of Service for additional details.